The Modules
- Active Listening
- Agile 101
- The Agile Game
- Agile Requirements
- Backlog Grooming
- Business Case for Agile
- Coaching Questions
- Definition of Done
- Empirical Processes
- Estimation (Story Sizing)
- Experiencing Agility
- Multitasking
- Paper Prototyping
- Pair Programming TDD Demo
- Project Chartering
- Release Planning
- Retrospectives
- Scaling Scrum
- Self-Organization
- Sprint Termination
- Story Mapping
- SWOT Analysis
- Tapping Group Wisdom
- Theory of Constraints
- User Personas
- User Stories
- XP Technical Practices
- Our Teaching Style
- Certified ScrumMaster
- Certified Scrum Product Owner
- Agile Tools and Practices
- Test Driven Development in Java
- Test Driven Development in C#
- Advanced Scrum Master Skills
- Mastering Agile Requirements
- Agile Project Management
- Bootstrapping Your Scrum Team
- The Agile Product Manager’s Guide to the Galaxy
- Creating Agile Learning Games
- Custom Training, Coaching and Facilitation
- Brown Bag Sessions
- Training Modules
This module is included in the following workshops:
- Agile Project Management
- Brown Bag Sessions
Active Listening
Misunderstanding and miscommunication are at the root of many, possibly most, of the problems that plague projects. Learn proven techniques to improve communication and understanding.
A person who listens well…
When people are talking to you, are you really listening, or are you starting to think about what you are going to say next? Even if you hear their words, are you sure that you understand their meaning? Language lends itself to misunderstanding as easily as understanding. This makes for great comedy, unless the joke is at the expense of you and your team.
In this workshop we take a good look at listening. Effective techniques will be presented and modeled. Then the real fun begins, as each participant will get to practice active listening skills by role-playing scenarios taken from the real world.