Paper Prototyping

LinkedIn has a cool feature that let’s you ask a question of your whole network. This morning, someone in my network asked this question: Tools for visualising interactive prototypes? What do you prefer? Powerpoint, ConceptDraw, Omnigraffle, Flash, Ruby on Rails? We are reviewing the tools we are using to help visualise interactive storyboards and concepts […]
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Practice Practice! Practice!!

This coming Tuesday, I’ll be facilitating the first meeting of the Bay Area Agile Managers Support Group. The event will start off with a short workshop focused on one of the key criteria for having successful meetings. Today was the day I practiced the workshop with a live studio audience. Overall, it went well, but […]
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Compliments – Positive Feedback

Compliments and criticism are the two edges of the feedback sword. Today, The Chief Happiness Officer’s Blog explains that to be effective, compliments must be specific. This generalizes well to ‘feedback must be specific’. In particular, you want to clearly describe the behavior that you observed. For instance: “Bob, I see that while you were […]
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A Different Kind of Tolerance in the Workplace

Dannyman pointed out this quote from William L. McKnight, past Chairman of the Board at 3M. As our business grows, it becomes increasingly necessary to delegate responsibility and to encourage men and women to exercise their initiative. This requires considerable tolerance. Those men and women, to whom we delegate authority and responsibility, if they are […]
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My First Meeting at Geekaplex

It was a bad day at Geekaplex. A star developer’s computer had crashed hard, taking a week’s worth of new source code with it. The big boss was furious! How could it be that there was only one copy of the code? I spoke up, “We need source control, and a backup system.” The big […]
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Heads up! The Chief Happiness Officer is urging people to complain at work. His point is that complaining in a constructive way can make the workplace better. Fair enough, but what if you are a new manager and you are the one listening to all of these complaints? I once had a direct report that […]
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I just read this article at It had some excellent advice about how to give, and how not to give, feedback to others in the workplace. Feedback is one of the most powerful tools in a manager’s toolbox. Use it early; use it often. It is far better to give regular feedback than to […]
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